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What is third-party support?

Third-party support is not just an alternative option for your maintenance provider. There are certain, specific circumstances when third-party support can be particularly beneficial. This is what Gartner refers to as typical scenarios, for cost-saving opportunities.

Cloud migrations – During a migration process, you’re not going to be upgrading your on-premise software, but you’ll be paying full price for support and maintenance in the interim. Third-party support would serve your support requirements during the change over, and for 50% of the cost.

Migrating to another vendor – As above, third-party support can be utilized to make savings on maintenance while the migration is going on.

Reviewing support usage – It’s very possible that you hardly ask for technical support or raise support tickets, yet you’re still paying vast amounts of money for that service unnecessarily. Third-party support helps you save at least 50% on your support bill.

Support for legacy products – Third-party support lets you keep your legacy products, keeping your system familiar, cheaper to run, and allowing your business to run smoothly.

Escape rising maintenance costs – Some Oracle/SAP contracts include no price protection for maintenance and support. You can escape these sorts of contracts and be provided with support and maintenance for a much more reasonable rate with third-party support.

Aonglobalgroup

 AonGlobalGroup is software support delivered by a provider other than the original vendor. We provide service from a third-party support provider or the vendor.

AonGlobalGroup is a global IT services provider offering secure and scalable Infrastructure-as-a-Service solutions, including private, public, and managed cloud services. Since 2018

Oracle Support

  • Oracle Database
  • Oracle Fusion Middleware
  • Oracle e-business-suite
  • Oracle Hyperion

SAP Support

  • SAP-Basis
  • SAP-Database & Technology
  • SAP-BI Components

PeopleSoft Support

  • Supply Chain Management
  • Customer Relationship Management
  • Human Capital Management

Contact US

Address: Silicon Valley Business Center
1900 Camden Avenue
San Jose, CA 95124

Email:  hr@aonglobalgroup.com

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